Terms and Conditions

It is important that you confine the indorsement information to this area since the remaining blank space will be used by others in the processing of the check to place additional needed indorsements and information. You agree that you will indemnify, defend, and hold us harmless for any loss, liability, damage or expense that occurs because your indorsement, another indorsement or information you have printed on the back of the check obscures our indorsement. These indorsement guidelines apply to both personal and business checks. DEATH OR INCOMPETENCE – You agree to notify us promptly if any person with a right to withdraw funds from your account(s) dies or is adjudicated (determined by the appropriate official) incompetent. We may continue to honor your checks, items, and instructions until: (a) we know of your death or adjudication of incompetence, and (b) we have had a reasonable opportunity to act on that knowledge. You agree that we may pay or certify checks drawn on or before the date of death or adjudication of incompetence for up to ten (10) days after your death or adjudication of incompetence unless ordered to stop payment by someone claiming an interest in the account.

Fiduciary Accounts. Accounts may be opened by a person acting in a fiduciary capacity. A fiduciary is someone who is appointed to act on behalf of and for the benefit of another. We are not responsible for the actions of a fiduciary, including the misuse of funds. This account may be opened and maintained by a person or persons named as a trustee under a written trust agreement, or as executors, administrators, or conservators under court orders. You understand that by merely opening such an account, we are not acting in the capacity of a trustee in connection with the trust nor do we undertake any obligation to monitor or enforce the terms of the trust or letters.

Credit Verification. You agree that we may verify, and you authorize us to verify as needed, your credit, deposit account, and employment history by any necessary means, including our ordering and receipt of a credit report or deposit account report prepared by a credit reporting agency. We may also verify your credit references and other information you that you provide to us. We may obtain updated or additional information about you, including consumer reports, from time to time for any legitimate purpose including, but not limited to, the extension of credit to you or the review or collection of your Account. We may report late payments, missed payments, or other defaults on your Account to credit reporting agencies.

Legal Actions Affecting Your Account. If we are served with a subpoena, restraining order, writ of attachment or execution, levy, garnishment, search warrant, or similar order relating to your account (collectively “legal action”), we will comply with that legal action. Or, in our discretion, we may freeze the assets in the account and not allow any payments out of the account until a final court determination regarding the legal action. We may do these things even if the legal action involves less than all of you. In these cases, we will not have any liability to you if there are insufficient funds to pay your items because we have withdrawn funds from your account or in any way restricted access to your funds in accordance with the legal action. Any fees or expenses we incur in responding to any legal action, including without limitation, attorneys’ fees and our internal expenses, may be charged against your account. The list of fees applicable to your account provided elsewhere may specify additional fees that we may charge for certain legal actions.

Account Security. You agree that it is your duty and responsibility to protect the account numbers and electronic access devices, e.g., ATM card and Debit Card, that we provide you for your account. Do not discuss, compare, or share information about your account number, PIN, or access credentials with anyone unless you are willing to give them full use of your money. An account number can be used by thieves to issue an electronic debit or to encode your number on a false demand draft which looks like and functions like an authorized check. If you furnish your access device and grant actual authority to make transfers to another person, e.g., a family member or coworker, who then exceeds that authority, you are liable for the transfers unless we have been notified that transfers by that person are no longer authorized. Your account number can also be used to electronically remove money from your account, and payment can be made from your account even though you did not contact us directly and order the payment. You must also take precaution in safeguarding your blank checks. Notify us at once if you believe your checks have been lost or stolen. As between you and us, if you are negligent in safeguarding your checks, you must bear the loss entirely yourself or share the loss with us (we may have to share some of the loss if we failed to use ordinary care and if we substantially contributed to the loss).

Positive Pay and Other Fraud Prevention Services. Except for consumer electronic fund transfers subject to Regulation E, you agree that if we offer you services appropriate for your account to help identify and limit fraud or other unauthorized transactions against your account, such as positive pay or commercially reasonable security procedures, and you reject those services, you will be responsible for any fraudulent or unauthorized transactions which could have been prevented by the services we offered, unless we acted in bad faith or to the extent our negligence contributed to the loss. You will not be responsible for such transactions if we acted in bad faith or to the extent our negligence contributed to the loss. Such services include positive pay or commercially reasonable security procedures. If we offered you a commercially reasonable security procedure which you reject, you agree that you are responsible for any payment order, whether authorized or not, that we accept in compliance with an alternative security procedure that you have selected. A positive pay service can help detect and prevent check fraud and is appropriate for account holders that issue a high volume of checks, a lot of checks to the general public, or checks for large dollar amounts.

Telephone Instructions. Unless required by law or we have agreed otherwise in writing, we are not required to act upon your faxed, voice mail, or telephone answering machine instructions.

Monitoring and Recording Telephone Calls and Consent to Receive Communications. We may monitor or record phone calls for security reasons, to maintain a record, and to ensure that you receive courteous and efficient service. You consent in advance to any such recording. We need not remind you of our recording before each phone conversation.

To provide you with the best possible service in our ongoing business relationship for your account we may need to contact you about your account from time to time by telephone, text messaging or email. However, we must first obtain your consent to contact you about your account because we must comply with the consumer protection provisions in the federal Telephone Consumer Protection Act of 1991, CAN- SPAM Act and their related federal regulations and orders issued by the Federal Communications Commission.

• Your consent is limited to this account, and as authorized by applicable law and
• Your consent does not authorize us to contact you for telemarketing purposes, unless you otherwise agreed elsewhere.

With the above understandings, by this Agreement you expressly authorize us to contact you regarding this account throughout its existence using any telephone numbers or email addresses that you have previously provided to us or that you may subsequently provide to us.

This consent is regardless of whether the number we use to contact you is assigned to a landline, a paging service, a cellular wireless service, a specialized mobile radio service, other radio common carrier service or any other service for which you may be charged for the call. You further authorize us to contact you through the use of voice, voice mail and text messaging, including the use of pre-recorded or artificial voice messages and an automated dialing device. If necessary, you may change or remove any of the telephone numbers or email addresses at any time using any reasonable means to notify us.

Claim of Loss. The following rules do not apply to a transaction or claim related to a consumer electronic fund transfer governed by Regulation E, e.g., a debit card transaction, ATM transaction, or other electronic fund transfer, as such transactions are governed by your Payments and Transfers Agreement with the Bank. For other transactions or claims, if you claim a credit or refund because of a forgery, alteration, or any other unauthorized withdrawal, you agree to cooperate with us in the investigation of the loss, including giving us an affidavit containing whatever reasonable information we require concerning your account, the transaction, and the circumstances surrounding the loss, and you consent to us receiving a copy of any law enforcement report you make. You will notify law enforcement authorities of any criminal act related to the claim of lost, missing, or stolen checks or unauthorized withdrawals. We will have a reasonable period of time to investigate the facts and circumstances surrounding any claim of loss. Unless we have acted in bad faith, we will not be liable for special or consequential damages, including loss of profits or opportunity, or for attorneys’ fees incurred by you. You agree that you will not waive any rights you have to recover your loss against anyone who is obligated to repay, insure, or otherwise reimburse you for your loss. You will pursue your rights or, at our option, assign them to us so that we may pursue them. Our liability will be reduced by the amount you recover or are entitled to recover from these other sources.

Early Withdrawal Penalties. We may impose early withdrawal penalties on a withdrawal from a time account even if you do not initiate the withdrawal. For instance, the early withdrawal penalty may be imposed if the withdrawal is caused by our setoff against funds in the account or as a result of an attachment or other legal process. We may close your account and impose the early withdrawal penalty on the entire account balance in the event of a partial early withdrawal. See your notice of penalty for early withdrawals for additional information.

Address or Name Changes. You are responsible for notifying us of any change in your address or name. Maintaining your current address and name with us is important to prevent identity theft arising from mis-addressed account statements and notices and in the event your account becomes dormant. Account dormancy subjects your account assets to escheatment (transfer) to a state agency in accordance with federal and state law. This Agreement fully incorporates our Unclaimed Property and Escheatment Procedures as if fully written herein.

UTMA Accounts. Accounts subject to the Uniform Transfers to Minors Act are owned by the child, and the child has unconditional use of the account when the child reaches the age of majority. Before the child reaches the age of majority, the account may be accessed only by an authorized custodian, and the funds must be used for the sole benefit of the child. We, however, have no duty or agreement whatsoever to monitor or insure that the acts of a custodian are solely for the benefit of the child. We are not responsible to monitor age or eligibility for an UTMA account, even though our records may include the minor’s date of birth. It is the responsibility of the custodian to properly distribute the funds in the account upon the death of the minor or upon the child reaching the age of majority. For this type of account, the child’s SSN/TIN is used for the Backup Withholding Certification.

Truncation, Substitute Checks, and Other Check Images. If you truncate an original check and create a substitute check, or other paper or electronic image of the original check, you warrant that no one will be asked to make payment on the original check, a substitute check, or any other electronic or paper image, if the payment obligation relating to the original check has already been paid. You also warrant that any substitute check you create conforms to the legal requirements and generally accepted specifications for substitute checks. You agree to retain the original check in conformance with our internal policy for retaining original checks. You agree to indemnify us for any loss we may incur as a result of any truncated check transaction you initiate. We can refuse to accept substitute checks that have not previously been warranted by a bank or other financial institution in conformance with the Check 21 Act. Unless specifically stated in a separate agreement between you and us, we do not have to accept any other electronic or paper image of an original check.

Remotely Created Checks. Like any standard check or draft, a remotely created check (sometimes called a telecheck, preauthorized draft or demand draft) is a check or draft that can be used to withdraw money from an account. Unlike a typical check or draft, however, a remotely created check is not issued by the paying bank and does not contain the signature of the account owner (or a signature purported to be the signature of the account owner). In place of a signature, the check usually has a statement that the owner authorized the check or has the owner’s name typed or printed on the signature line. You warrant and agree to the following for every remotely created check we receive from you for deposit or collection: (1) you have received express and verifiable authorization to create the check in the amount and to the payee that appears on the check; (2) you will maintain proof of the authorization for at least 2 years from the date of the authorization, and supply us the proof if we ask; and (3) if a check is returned you owe us the amount of the check, regardless of when the check is returned. We may take funds from your account to pay the amount you owe us, and if there are insufficient funds in your account, you still owe us the remaining balance.

Unlawful Internet Gambling Notice. You are prohibited to process restricted transactions (as defined in Regulation GG) through this account or your banking relationship with us. Restricted transactions generally include, but are not limited to, credit, electronic fund transfers, checks, or drafts knowingly accepted by gambling businesses in connection with the participation by others in unlawful Internet gambling.

Administrative Holds. We may place an administrative hold on the funds in your account, e.g., refuse payment or withdrawal of funds, if it becomes subject to a claim adverse to: (i) your own interest; (ii) others claiming an interest as survivors or beneficiaries of your account; or (iii) a claim arising by operation of law. The hold may be placed for such period of time as we believe reasonably necessary to allow a legal proceeding to determine the merits of the claim or until we receive evidence satisfactory to us that the dispute has been resolved. We will not be liable for any items that are dishonored as a consequence of placing a hold on funds in your account for these reasons.

Waiver of Notices. To the extent permitted by law, you expressly waive any notice of non-payment, dishonor, or protest regarding any items credited to or charged against your account. For example, if you deposit an item and it is returned unpaid or we receive a notice of nonpayment, we do not have to notify you unless required by federal law.

ACH and Wire Transfers. This agreement is subject to Article 4A of the Uniform Commercial Code – Fund Transfers as adopted in the state in which you have your account with us. If you originate a fund transfer and you identify by name and number a beneficiary financial institution, an intermediary financial institution or a beneficiary, we and every receiving or beneficiary financial institution may rely on the identifying number to make payment. We may rely on the number even if it identifies a financial institution, person or account other than the one named. You agree to be bound by automated clearing house association rules. These rules provide, among other things, that payments made to you, or originated by you, are provisional until final settlement is made through a Federal Reserve Bank or payment is otherwise made as provided in Article 4A-403(a) of the Uniform Commercial Code. If we do not receive such payment, we are entitled to a refund from you in the amount credited to your account and the party originating such payment will not be considered to have paid the amount so credited. Credit entries may be

Notice of Negative Information. Federal law requires us to provide the following notice to customers before any “negative information” may be furnished to a nationwide consumer reporting agency. “Negative information” includes information concerning delinquencies, overdrafts or any form of default. This notice does not mean that we will be reporting such information about you, only that we may report such information about customers that have not done what they are required to do under our agreement. After providing this notice, additional negative information may be submitted without providing another notice. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.

Electronic Funds Transfers/Your Rights and Responsibilities

All EFT transfers are subject to this Terms and Conditions Agreement and our Payments and Transfers Agreement with you, which is fully incorporated into this Agreement as if fully written herein. Please carefully read and retain this Agreement and the Payments and Transfers Agreement as they inform you of your rights and responsibilities regarding your account and EFT transactions.

Electronic Fund Transfer (EFT) Initiated By Third Parties. All EFT transfers are subject to our Payments and Transfers Agreement with you. You may authorize a third party to initiate an EFT between your account and the third party’s account but do so only with persons you personally know and trust. EFT transfers are irreversible, and the EFT may be a one-time occurrence or recurring transaction. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check to an EFT or to electronically pay a returned check charge can occur when a merchant provides you with notice and you go forward with the transaction {typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third-party transfers will require you to provide the third party with your account number and bank information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your bank and account information {whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. Examples of these transfers include, but are not limited to:

• Preauthorized You may make arrangements for certain direct deposits to be accepted into your checking or savings account.
• Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking or savings account.
• Electronic check conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to pay for purchases or pay bills.
• Electronic returned check charge. You may authorize a merchant or other payee to initiate an electronic funds transfer to collect a charge in the event a check is returned for insufficient

Please also see Limitations on frequency of transfers section regarding limitations that apply to savings accounts.

24-Hour Telephone Transfers. You may access your account by telephone 24 hours a day at (800) 695- 3197 using your PIN, a touch tone phone, and your account numbers to:

• transfer funds from your checking account to another checking or savings account
• transfer funds from your savings account to another savings or checking account
• make payments on your loan with us using your checking account
• make Bill Pay payments from your checking account to third parties
• get the account balance of your checking or savings account

Please also see Limitations on Frequency of Transfers section regarding limitations that apply to telephone transfers.

ATM Transactions. You may access your account by ATM using your ATM Card or Debit Card and PIN to:

• make deposits to your checking or savings account;
• withdraw cash from your checking or savings account (See your Fee Schedule for any Grand Bank fees. Be aware non-Grand Bank ATM fees may apply);
• transfer funds from your checking or savings account to another checking to savings account; or
• get information about the account balance of your checking or savings account

Some of these services may not be available at all ATM terminals. See your Fee Schedule for any transaction size or frequency limitations.

Debit Card POS Transactions. You may access your checking account to purchase goods or services in person, online, or by phone, or get cash from a merchant (if the merchant so permits) or a participating bank ATM and do anything that a participating merchant will accept.

Currency Conversion and International Transactions. When you use your Debit Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by the payment processor from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate the processor itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. If the payment processor charges us international transaction fees, then we will pass those fees on to you. An international transaction is a transaction where the country of the merchant is outside the USA.

Advisory Against Illegal Use. You agree not to use your ATM or Debit Card for illegal gambling or other illegal purpose. The online display of payment card logo by an online merchant does not necessarily mean that transactions with that merchant are lawful in all jurisdictions.

Online and Mobile Banking Transfers. You may access your account through: (i) the internet using your computer by logging onto our website at www.grand.bank; or (ii) by downloading our mobile app and using your password and access ID, to:

• transfer funds from your checking account to another checking or savings account
• transfer funds from your savings account to another savings or checking account
• make payments on your loan with us using your checking account
• make Bill Pay payments from your checking account to third parties
• get the account balance of your checking or savings account

Our website and mobile app terms and conditions are fully incorporated within this Agreement as if fully written herein. You may be charged access fees by your cell phone provider based on your individual plan. Web access is needed to use this service. Check with your cell phone provider for details on specific fees and charges. Please also see the Limitations on Frequency of Transfers section regarding limitations that apply to online and mobile transfers, which is found in our Payments and Transfers Policy.

Mobile Remote Deposit Capture (RDC) Service. We offer RDC as part of our Mobile Banking Service. RDC allows you to deposit personal checks, certified checks, bank counter checks, and bank official checks made payable to you into your checking account using your wireless device by scanning the check and transmitting to us the image of the check and the data it contains. You can use your wireless device to make a deposit from anywhere at any time, subject to your carrier’s coverage limitations. You acknowledge and agree that an RDC is not an electronic fund transfer as that term defined in federal Regulation E.

The Bank makes no warranties that RDC will be error free, secure, and uninterrupted, and you agree that your use of RDC is at your own risk and on an “as is” basis. We reserve the right to deny your access to RDC without prior notice if we are unable to confirm your authority to access RDC or we believe a denial is necessary for security reasons.

RDC accepts checks made payable to you that are drawn on a U.S. bank. RDC does not accept checks payable to others or to a business, nor travelers cheques, money orders, foreign checks, substitute checks, returned checks, postdated checks, or stale-dated checks more than 6 months old. RDC deposits are limited to one check per deposit and subject to the daily deposit limit set forth in the Fee Schedule. You must indorse the check on the back with your signature and print “For Mobile Remote Deposit Only” below your signature. All deposits are subject to verification and can be adjusted upon review.

Limitations on Savings Account Transfers. You are limited to a maximum of six (6) transfers per monthly statement from any type of savings account to any other account or third party via telephone, online access, mobile access, preauthorized agreement, or by check, draft, or similar order. The first three (3) such transfers are free, but fees are assessed for any further transfers. Please refer to your Fee Schedule. Savings accounts with excessive transfer activity may be converted to a transaction deposit account.

Charges or Fees. We do not assess charges or fees for direct deposits to any type of account, nor for preauthorized payments from any type of account. Except as indicated elsewhere, we do not charge for these electronic fund transfers.

ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used, and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.

Transaction Documentation

• Terminal You should be able to obtain a receipt when making a transfer to or from your account using an ATM or POS terminal, unless the amount of the transfer is $15 or less.
• Preauthorized You can call us at (855) 288-2265 to confirm whether direct deposits were made to your account from the same person or company. We do not provide you proactive notice of the success or failure of a direct deposit.
• Periodic statements. You will get a monthly account statement from us for your checking and savings accounts.

Stop Preauthorized Payments. If you have authorized us in writing to make regular payments out of your account, you can stop any of these payments by calling or writing us at the telephone number or address listed in this disclosure in time for us to receive your request at least 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. If you order us to stop one of these payments at least 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. Please refer to our separate fee schedule for the amount we will charge you for each stop- payment order you give.

Preauthorized Payment Notice of Varying Amount. If the previously authorized automatic payment amount will need to change, the recipient payee must give you 10-day prior written notice of when the change will occur and much will be the new payment. For instance, your monthly mortgage payment may increase if your property tax increased and you have an escrow account for property taxes. In the alternative, you may choose to receive notice only when the payment would differ by more than a certain amount or when the amount would fall outside dollar limits that you set.

Liability of the Bank for Failure to Make Transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages, except when:

• If, through no fault of ours, you do not have enough money in your account to make the
• If you have an overdraft line and the transfer would go over the credit
• If the ATM where you are making the transfer does not have enough
• If the ATM or system was not working properly and you knew about the breakdown when you started the transfer.
• If circumstances beyond our E.g., fire or flood, prevent the transfer, despite reasonable precautions that we have taken.
• Other exceptions stated in our agreement with

Confidentiality. We will disclose information to third parties about your account or the transfers you make: (i) where it is necessary for completing transfers; or (ii) in order to verify the existence and condition of your account for a third party, such as a credit reporting agency or merchant; or (iii) in order to comply with government agency or court orders; or (iv) as explained in our Privacy Policy, which is fully incorporated within this Agreement as if fully written herein.

Unauthorized Transfers or Theft. If you suspect that an unauthorized electronic funds transfer has occurred on your account, or if you suspect your card, code, CVC, or PIN has been lost, stolen, or compromised, CALL US IMMEDIATELY at (833) 887-2265 during business hours or call our 24-hour hotline at (800) 554-8969. If you notify us within two business days after learning of the unauthorized transfer, loss, theft, or compromise, then your liability is limited to the lesser of $50 or the amount of unauthorized transfers or transactions that occurred BEFORE you gave us notice. If you fail to notify us within two business days after learning of the unauthorized transfers or transactions, then your liability can increase up to $500.

Periodic Statement 60-day rule. If you fail to notify us within 60 days of the mailing date of your statement that an unauthorized transfer or transaction occurred, then you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason kept you from telling us, such as a hospital stay, we may extend the time period in our discretion.

Statement Errors Resolution Notice. If your monthly statement contains unauthorized transfers, transactions, or errors, YOU MUST notify us within 60 days of the mailing date of your statement by phone or in writing and provide the following information:

• Your name and account number
• Identify the unauthorized transfer, transactions, or error on your statement
• Tell us the dollar amount of the unauthorized transfer, transaction, or error
• Provide us the basis of your dispute

If you contact us by phone, we may require that you mail us your dispute in writing within 10 business days. Write or call us at Grand Bank for Savings, FSB, Deposit Operations, P.O. BOX 16988, Hattiesburg, MS 39404, (833) 887-2265. We are open Monday through Friday, excluding Saturdays, Sundays, and federal holidays.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

We will mail you the results of our review within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

NOTICE OF ATM/NIGHT DEPOSIT FACILITY USER PRECAUTIONS. As with all financial transactions, please exercise discretion when using an automated teller machine (ATM) or night deposit facility. For your own safety, be careful. The following suggestions may be helpful.

1. Prepare for your transactions at home (for instance, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility.
2. Mark each transaction in your account record, but not while at the ATM or night deposit facility. Always save your ATM receipts. Don’t leave them at the ATM or night deposit facility because they may contain important account information.
3. Compare your records with the account statements or account histories that you
4. Don’t lend your ATM card to
5. Remember, do not leave your card at the ATM. Do not leave any documents at a night deposit
6. Protect the secrecy of your Personal Identification Number (PIN). Protect your ATM card as though it were cash. Don’t tell anyone your PIN. Don’t give anyone information regarding your ATM card or PIN over the Never enter your PIN in any ATM that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner. Don’t write your PIN where it can be discovered. For example, don’t keep a note of your PIN in your wallet or purse.
7. Prevent others from seeing you enter your PIN by using your body to shield their
8. If you lose your ATM card or if it is stolen, promptly notify us. You should consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
9. When you make a transaction, be aware of your surroundings. Look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset. At night, be sure that the facility (including the parking area and walkways) is well lighted. Consider having someone accompany you when you use the facility, especially after If you observe any problem, go to another ATM or night deposit facility.
10. Don’t accept assistance from anyone you don’t know when using an ATM or night deposit
11. If you notice anything suspicious or if any other problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card and leave. You might consider using another ATM or coming back later.
12. Please be sure to close any entry door completely upon entering and exiting the ATM or night depository facility.
13. Do not permit any unknown persons to enter the facility after regular banking
14. Don’t display your cash; pocket it as soon as the ATM transaction is completed and count the cash later when you are in the safety of your own car, home, or other secure surrounding.
15. At a drive-up facility, make sure all the car doors are locked and all of the windows are rolled up, except the driver’s window. Keep the engine running and remain alert to your surroundings.
16. We want the ATM and night deposit facility to be safe and convenient for Therefore, please tell us if you know of any problem with a facility. For instance, let us know if a light is not working or there is any damage to a facility. Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.

Funds Availability for Cash Deposits. If you deposit cash funds in person with an employee of our physical branch in Hattiesburg, MS, then the funds will be available for withdrawal not later than the business day after the banking day on which the cash is deposited. If you deposit cash, but not in person with an employee of our physical branch in Hattiesburg, MS, such as at our network ATM or at our retail store agent, then the funds will be available for withdrawal not later than the second business day after the banking day on which the cash is deposited.

Funds Availability for ACH Electronic Deposits. If funds are deposited into your account by ACH electronic deposit, including wires, then the funds will be available for withdrawal not later than the business day after the banking day on which we received the ACH electronic deposit. An ACH electronic deposit is deemed received when we have received both payment in actually and finally collected funds and information on the account and the amount to be credited.

Funds Availability for Checks Deposited in Person. If you deposit a certain check in person with an employee of our physical branch in Hattiesburg, MS, then the funds will be available for withdrawal not later than the business day after the banking day on which the cash is deposited. Such a certain check must be deposited in an account held by a payee of the check or money order, and is limited to the following:

• A S. Treasury check;
• A S. Postal Service money order;
• A check drawn on a Federal Reserve Bank or Federal Home Loan Bank;
• A check drawn by a state or a unit of general local government; and
• A cashier’s, certified, or teller’s check;

For all other checks deposited in person with an employee of our physical branch in Hattiesburg, MS, then the funds will be available for withdrawal as follows:

The lesser of $225 or the aggregate amount deposited on any one banking day to all accounts of the customer by check or checks not subject to next-day availability under paragraphs (c)(1) (i) through (vi) of this section.

Funds Availability for Remote Deposit Checks. If you deposit a U.S. Treasury check using our remote deposit app on your mobile device into an account held by a payee of the check, then the funds will be available for withdrawal not later than the business day after the banking day on which the cash is deposited. If you deposit another certain check or money using our remote deposit app on your mobile device into an account held by a payee of the check or money order, then the funds will be available for withdrawal not later than the second business day after the banking day on which funds are deposited. Such other certain check or money order is limited to the following:

• A S. Postal Service money order;
• A check drawn on a Federal Reserve Bank or Federal Home Loan Bank;
• A check drawn by a state or a unit of general local government; and
• A cashier’s, certified, or teller’s check;

For all other checks deposited using our remote deposit app on your mobile device into an account held by a payee of the check, then the funds will be available for withdrawal as follows:

The lesser of $225 or the aggregate amount deposited on any one banking day to all accounts of the customer by check or checks not subject to next-day availability under paragraphs (c)(1)

(i) through (vi) of this section.

Banking day means that part of any business day on which our physical branch in Hattiesburg, MS is open to the public for carrying on substantially all banking functions, which open hours are also applicable to the time zone of where you physically make your network ATM, retail store agent, or remote deposit. For instance, if the Hattiesburg, MS branch is open from 9:00 a.m. to 4:00 p.m. Central Time, and you make a retail store agent deposit in Oregon, then your deposit time is from 9:00 a.m. to 4:00 p.m. Pacific Time, and if you make a retail store agent deposit in Virginia, then your deposit time is 9:00 a.m. to 4:00 p.m. Eastern Time.

Business day means a calendar day other than a Saturday or a Sunday, January 1, the third Monday in January, the third Monday in February, the last Monday in May, July 4, the first Monday in September, the second Monday in October, November 11, the fourth Thursday in November, or December 25. If January 1, July 4, November 11, or December 25 fall on a Sunday, the next Monday is not a business day.

If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it.

If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.

Longer Delays May Apply. In some cases, funds you deposit by check may be delayed for a longer period under the following circumstances:

• We believe a check you deposit will not be
• You deposit checks totaling more than $5,525 on any one
• You redeposit a check that has been returned
• You have overdrawn your account repeatedly in the last six
• There is an emergency, such as failure of computer or communications

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than ten business days after the date of your deposit.

Special Rules for New Accounts. If you are a new customer, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first

$5,525 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,525 will be available on the ninth business day after the day of your deposit. If your deposit of these checks {other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,525 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the eleventh business day after the day of your deposit.

Substitute Checks and Your Rights

As our customer we think it’s important for you to know about substitute checks. The following Substitute Check Disclosure provides information about substitute checks and your rights.

What is a substitute check?

To make check processing faster, federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions.

What are my rights regarding substitute checks?

In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees).

The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You also are entitled to interest on the amount of your refund if your account is an interest-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.

If you use this procedure, you may receive up to $2,500 of your refund (plus interest if your account earns interest) within 10 business days after we received your claim and the remainder of your refund (plus interest if your account earns interest) not later than 45 calendar days after we received your claim.

We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.

How do I make a claim for a refund?

If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please write to us at: Grand Bank for Savings, FSB, Deposit Operations, P.O. BOX 16988, Hattiesburg, MS 39404. Our telephone number is: (833) 887-2265.

You must contact us within 60 calendar days from the date that we mailed (or delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include:

• A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect);
• An estimate of the amount of your loss;
• An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
• A copy of the substitute check or the following information to help us identify the substitute check: the check number, the amount of the check, the date of the check, and the name of the person to whom you wrote the check.

ONLINE BANKING AND BILL PAYMENT SERVICES ADDENDUM

This Addendum is fully a part of, and fully incorporated within, the Terms and Conditions of your deposit accounts, and it describes your rights and obligations as a user of the On-line Banking Service or the Bill Payment Service (collectively “the Services”). This Addendum also describes our rights and obligations. Please read this Addendum carefully.

By using the Services, you expressly acknowledge your receipt of the Terms and Conditions, including this Addendum. You expressly consent and agree to receiving from us electronic copies of the Terms and Conditions, including this Addendum, and to any revisions and amendments thereto. You expressly consent agree to receiving from us electronic copies of deposit account disclosures and information required by federal law, and to receiving from us electronic copies of disclosures and information under Regulation E and other applicable banking or financial services laws or regulations in connection with the Services. You may print and retain a copy of the Terms and Conditions, including this Addendum, in relation to the Services. You will continue to receive your regular account statement either monthly or quarterly, depending on the type of deposit account.

You have the right at any time to withdraw your consent and agreement to receive electronic disclosures and information without fee or charge, but because the Addendum is only provided in electronic format, your withdrawal of your consent and agreement will terminate the Services. If you wish to withdraw your consent and agreement, or to otherwise terminate the Services, or to update your personal information, such as a change of mailing address or email address, you may call us at (833) 887-2265 or write us at: Grand Bank for Savings, FSB, Attention: Branch Operations, 204 Westover Drive, Hattiesburg, MS 39402.

The following definitions apply in this Addendum:

“Online Banking” means the internet-based Services providing access to your deposit accounts under the terms set forth in the Terms and Conditions, including this Addendum.

“Online Account” is a deposit account with us from which you will be conducting transactions using the Services.

“Bill Payment” means the internet-based Services whereby you make payments to us or to third parties from your designated deposit account.

“Bill Pay Account” means the transaction account from which you are initiating a Bill Payment using the Services.

“Business Day” has the same meaning as set forth in the Terms and Conditions, excepting that all Services requests received after 8:00 p.m. CST or on a non-Business Day will be processed immediately, but will not appear in the online history until the following Business Day. The posting of any online transaction made during offline hours will be effective the next business day after items processed during nightly processing.

“Password” means a series of numbers and/or letters that you select after the initial sign-on that establishes your connection to the Services.

“Payment Initiation Date” means the date you enter into the Services when setting up a bill payment. “Time of day” means and references Central Standard Time.

The Services are generally available 24 hours-a-day, 7 days a week, except during special maintenance and upgrade periods, which routinely are scheduled between 11:00 p.m. Sunday evenings and 3:00 a.m. Monday mornings. You may use the Services to view your account and to transfer funds among your linked checking, savings, money market, loan, and line of credit accounts, subject to the transaction limitations and fees set forth above in the Terms and Conditions, and to any fees set forth in the Fee Schedule.

The safety of your account and account information is very importance to us. We go to great lengths to protect the confidentiality and security of your account, and we urge you to do the same. You agree not to allow anyone to gain access to the Services or to let anyone know your User ID or Password (collectively and individually “Credentials”) with the Services. You agree to assume personal and sole responsibility for all transactions initiated through the Services using your Credentials, whether your Credentials are used by you or any party to whom you provided your Credentials. If you share your Credentials with any person, you are giving up the full benefit of our security measures and legal protections to which you may be entitled. Please be advised that we will never call and ask for your Credentials.

If your Credentials have been lost or stolen, call us IMMEDIATELY at (800) 554-8969. Telephoning us IMMEDIATELY is the best way of minimizing your losses. You may also restore the security of your Services by IMMEDIATELY changing your Password.

New features of the Services are introduced from time to time, and we will notify you of the existence of these new services. Any new features are subject to the Terms and Conditions, including this Addendum.

LIMITATIONS OF LIABILITY

We may add or remove types of alerts regarding your account from time to time. If you change your email address, you are responsible to effect the change regarding the alerts you have set up. Additionally:

• You agree that alerts may be delayed or prevented for a variety of
• We do not guarantee the delivery or validity of the contents of any
• You agree that we shall not be liable for any delays, delivery failure or misdirected delivery of any
• You agree that we shall not be liable for any actions taken or not taken by you or anyone else in reliance of an alert.
• We will NEVER include your Credentials or full account number in an email alert, however you understand that alerts may include your name and some information about your accounts.
• Unfulfilled events (events that do not happen) will only remain on the system for 999 You will not be notified when they are removed.
• Distributed events (events that have happened and have been viewed) will remain on the system for 30 days.

We agree to make reasonable efforts to ensure full performance of the Services, but we will be responsible for acting only on those instructions sent through the Services that are actually received, and we cannot assume responsibility for circumstances over which we have no direct control. This includes, but is not limited to, the failure or malfunctions in communication facilities which may affect the accuracy or timeliness of messages you send to us. We are not responsible for any losses should you give incorrect instructions or if your payment instructions are not given sufficiently in advance to allow for timely payment or delays in mail service.

Any information you receive from us is believed to be reliable, but it can only be provided on a commercially reasonable basis for your convenience and is not guaranteed. We are not liable for any deficiencies in the accuracy, completeness, availability, or timeliness of such information, or for any investment or other decision made using this information.

We are not responsible for any fees incurred for internet access, or for any computer virus or related problems that may be attributable to services provided by any internet access service provider. You are responsible for obtaining, installing, maintaining, and operating all computer hardware and software necessary for performing and accessing the Services. We are not responsible for any errors or failures due to the malfunction or failure of your hardware or software.

The limit of our liability shall be as expressly set forth herein. You agree that under no circumstances shall we be liable in contract, tort, or otherwise for any special, incidental, or consequential damages, whether or not foreseeable. By consenting to use the Services, you agree to waive any and all rights to any of the aforesaid, and you acknowledge that the limit of your remedy is as otherwise expressly set forth herein.

We will be responsible for your actual losses if they were directly caused by our failure to:

• Complete an Electronic Funds Transfer as properly
• Cancel an Electronic Funds Transfer as properly

However, we will not be responsible for your losses if:

• Through no fault of ours you do not have enough money in your account to make the
• Through no fault of ours the transaction would have caused you to exceed your available
• Circumstances beyond our control (e.g., fire, flood, power outage, mail delivery delays, equipment or technical failure or breakdown) prevent the transfer, despite reasonable precautions that we have taken.
• There is a hold on your account, or if access to your account is blocked in accordance with banking
• Your funds are subject to legal process or other encumbrance restricting the
• Your transfer authorization terminates by operation of
• You believe someone has accessed your accounts without your permission and you fail to notify us immediately.
• You have not properly followed the scheduling instructions in the Services to make a transfer or the Payee refuses the Services.
• For the failure of any payee to correctly account for or credit the payment in a timely manner
• We have received incomplete or inaccurate information from you or a third party involving the account or transfer.
• For changes to the payee’s address or account number, unless you have advised us of the change within three Business Days in advance.
• We have a reasonable basis for believing that unauthorized use of your Credentials or account has occurred or may be occurring, or if you default under this Addendum, the Terms and Conditions, a credit agreement, or any other agreement with us, or if we or you terminate the

If any of the circumstances listed above shall occur, we shall assist you with reasonable efforts in taking appropriate corrective action to reprocess the transactions that may not have been completed or to correct incorrect transactions that have been processed.

You agree that in no event shall we be liable for damages in excess of your actual loss due to our failure to complete a transfer, and we will not be liable for any incidental, consequential, or punitive damages.

If you send us an email through the Services, we shall be deemed to have received it on the following Business Day. Emails will be answered within a reasonable timeframe. You should not rely on email if you need to communicate with us immediately, e.g., if you need to report an unauthorized transaction from one of your accounts, or if you need to stop a payment that is scheduled to occur).

You agree that we may respond to you by email regarding any matter related to the Services, including responding to any claim of unauthorized electronic funds transfer that you make. Any such email sent to you by us shall be considered received within three days of the date sent by us, regardless of whether you sign on to the Services within that time frame.

You are responsible for complying with the Terms and Conditions, including this Addendum. We can terminate your Services privileges without prior notice to you for any reason, although we will promptly notify you in writing afterwards.