Your Card Management Tool

A better card experience is at your fingertip.

What is Card Management?

Card management is a powerful tool to enable you to manage your Grand.bank™ debit cards anytime, anywhere. It is located right in your mobile app, at your fingertip, and available 24/7. You’re able to:
  • turn your card on or off
  • set transaction limits
  • view spending habit
  • receive transaction alerts to fight fraud
  • report a lost/stolen card
  • and much more.

A clearer picture

Through Card Management, you will gain full control over your debit card transactions, by seeing and controlling how, when, and where your transactions occur. 

Easily see a map of the locations of where your money was spent, compare spending month-to-month, and quickly see what you’re spending your money on. 

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How to get it

To gain access to Card Management, simply login to the Grand.bank™ mobile app. Click “Cards” at the bottom of your screen. Now you are ready to take control!

Download the Mobile App*

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Card Controls

Choose to turn your card on only when you need it. Or turn it off if you see unfamiliar transactions!

Report a Lost/Stolen Card

To report a lost or stolen card, follow the instructions under “Report Lost or Stolen” within the card management tool. Your new card will be sent to the address we have on file for you.

Helps with Budgeting

You’re able to gain deeper insights into your spending habits, to determine where you may be able to adjust to stay within your budget.

Card Usage Alerts

Choose to receive automatic push notifications under “Controls and Alerts” so that you know every time you have a transaction and help prevent fraud.

Control Transaction Types

Under “Transaction Controls” you’re able to control and limit where you spend your money. For example, choose to allow only in-store or online purchases.

Create Travel Plans

Add countries and U.S. states you may visit so we can help keep your cards secure.

Frequently Asked Questions

*Grand.bank does not charge a fee for our Mobile Banking App or Online Banking, however, third-party fees for internet, messaging, or data plans may apply. Contact your wireless service or internet provider for more details. Additional terms and conditions may apply. 

Simply log in to our Grand.bank™ app and tap “Cards” at the bottom of the screen to get started.

No, only our institution’s credit/debit cards are supported.

Yes, multiple cards from our institution can be accessed via one Mobile Banking account.

No, the card will be automatically updated within our Mobile Banking app*.

Verify in your App Store that you have the most current version of our app installed. If an update is needed, you will see “Update” in the App Store.

Via our Mobile app*, you can:

1) Lock or unlock your card if you suspect fraud or misplace your card.
2) Monitor your spending to stay within your budget.
3) Report lost/or stolen cards 24/7.
4) Even limit transactions by location, merchant, and transaction type to control how your card is used.
5) Set up alerts to stay informed.

Yes. International transactions can be blocked under location controls. All transactions outside of your specified country of residence will be blocked.

Previously authorized recurring payments will not be affected by the card controls.

Alerts are sent as push notifications on your device. The alerts will also appear under “Messages” in the app.

Yes, an alert will be sent for all international transactions, whether they are allowed or denied.

 
 

For additional information, please call us at (800) 300-1467.

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Please Note

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