Security Center
Keep your accounts and identity more secure.
Customer security and protection is Grand.bank’s® top priority. We are constantly exploring new ways to improve the security of our banking products and services. We’ve provided helpful security awareness tips below to educate you on the many ways to maintain a smart and safe banking experience.
Tools You Can Use:
Lock your Debit Card
Utilize the Debit Card Management tool in the Grand.bank® mobile app* to lock and unlock your card in the event it is lost, stolen or experiencing fraudulent activity.
Report debit card lost or stolen
Call (800) 554-8969 available 24/7.
Report it lost or stolen utilizing the Debit Card Management Tool in the mobile app*.
Report Fraud
Call (800) 300-1467 during banking hours.
Or email: retailbanking@grand.bank
Additional security tools and tips to help protect your finances and give you peace of mind.
*Set-up is required. Grand.bank® does not charge a fee for our Mobile Banking App or any access through a mobile device; however, connectivity and usage rates from your wireless carrier may apply. Contact your wireless service provider for more details. Additional terms and conditions may apply.
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