Contact Us
Have questions? We're happy to help.
Checking & Savings Accounts
Checking & Savings Customer Service:
Phone: (833) 887-2265
Hours: Monday – Thursday, 9 am – 4:30 pm CST and Friday 9 am – 5:00 pm CST
24-Hour Access Line:
Phone: (601) 264-0711 or toll free (800) 695-3197
Report a Lost or Stolen Debit Card or Unauthorized Transfer:
Phone: (800) 554-8969
Outside the US 00-1-(614) 564-5101 available 24 hours a day, 7 days a week
Home Loans & Loan Servicing
New Home Loans:
Assistance with a new loan: (866) 705-2393
Loan Servicing Center: (Assistance with an existing loan)
Email: servicing@grand.bank
Phone: (844) 264-3805
Loan Payment Solutions:
Email: collections@grand.bank
Phone: (833) 705-2421
Mailing or Payment Address
P.O. Box 16988
Hattiesburg, MS 39404
For your protection, do not email personal information such as social security or account numbers. If you need to include this information, please call us at the phone numbers listed above. By providing your email you consent to receive business communications regarding your inquiry from Grand.bank.