Customer Service Center:
Phone: (601) 264-1467 or (800) 300-1467
Hours: Monday – Thursday, 9 am – 4:30 pm CST and Friday 9 am – 5:00 pm CST
Report a Lost or Stolen Debit Card or Unauthorized Transfer:
Call: (800)-554-8969
Outside the US 00-1-(614) 564-5101 available 24 hours a day, 7 days a week
Loan Servicing Center (assistance with an existing loan):
Email: servicing@grand.bank
Call: (800) 300-1467
Home Loans (assistance with a new loan): (800) 300-1467
Mailing or Payment Address:
P.O. Box 16988
Hattiesburg, MS 39404
For your protection, do not email personal information such as social security or account numbers. If you need to include this information, please call us at the phone numbers listed above. By providing your email you consent to receive business communications regarding your inquiry from Grand.bank.